Работа и вакансии в компании Microsoft


  Всего 2 записей
Сортировка по:   дате | соответствию | зарплате
  
Фильтр

Разместить Ваше автообъявление на 20 самых популярных авто-порталах

 

Technical Support Engineer — Platform

Не указана
Полный рабочий день Для того, чтобы. Role Purpose: As one of the largest service and support networks in the industry Microsoft Customer Service and Support (CSS) helps nearly 1 billion customers around the world each year. The organization is responsible for partnering with and providing Microsoft product groups with customer feedback and ensuring customers are receiving world-class support in currently 35 languages. The Support Engineer role will provide technical support and business critical support to Partners Developers and Enterprise customer around the world through the various support offerings. A Support Engineer is responsible for providing high quality technical support for the assigned core technology and able to work on difficult customer issues. The right candidate will have a passion for technology and for helping customers. The role will solve complex problems involving broad in-depth product knowledge. The role will drive all customer communication and keep the customer informed at all times having always the customer satisfaction as the primary goal. The successful candidate will work in a team with engineers based in Russian Federation and will support mainly Russian speaking customers within Central and Eastern Europe region. Key Responsibilities: ? Manage relationships with customers and partners ensuring consistently clear written communications including the documentation of incidents demonstrating the effective resolution of customer’s issues; ? Efficiently analyze problems and develop solutions to meet customer needs; ? Collaborate and communicate clearly and efficiently with fellow team members; ? Actively participate in team triages and meetings to share knowledge with other engineers in order to share best practices and resolve customer issues efficiently; ? Continue to grow and develop specialized expertise in complex MS technologies and contribute to the overall growth of the team’s technical knowledge; ? Learn to become familiar with technologies supported by the team and continually improve personal knowledge and skills; ? Consistently share best practices with team members; ? Create technical content including knowledge base articles whitepapers training documents etc.; ? Solve mid to high complex level problems involving in-depth product knowledge; ? Act as technical resource for broad and complex issues. Successful candidates would typically have one or more of these qualifications: ? Higher education; ? Excellent written and spoken English; ? Ability to manage customer communication on the phone or through email; ? Prior working knowledge on the products being supported: Windows Server / Windows Client; Microsoft Terminal Services; Microsoft Active Directory Services; Network Services – DNS WINS DHCP; Generic Services – File Services Print Services; ? Most important is the willingness to gain new skills and learn further. Personality Competencies: ? Ability to delight customers contribution to team customer satisfaction goals; ? Good oral and written communications; ? Strong analytical problem solving and troubleshooting skills; ? Exposure to working in a team environment; ? Strong ownership of customer issues. It’s your chance to: ? Join a unique community of smart and passionate people who truly enjoy tackling technology’s biggest challenges and driving the innovations that impact how the world lives works and plays; ? Experience unmatched career opportunities development; ? Support technology that truly Impacts the world; ? Grow Your Tech and Business Skills with an Industry Leader. Come as you are! Do what you love! Microsoft is a global company located in over 100 countries. We do software — but we also do hardware services research and community outreach. We work hard but we value work/life balance and each of us defines what that means to us. We work with all our people to identify their true strengths and inner talents. We also encourage our people to grow and evolve as Microsoft evolves. A continual investment in learning and development empowers our people and leads us to achieve great results. Training includes getting involved in real projects and learning ‘on the job’. The idea is to give people a firm grounding in exactly what we do at Microsoft. This is also enhanced by offering opportunities to ‘shadow’ other employees and immersing them in other areas of the business that have been identified in their career development plans. Our aim is simply to make everyone feel as stress-free as possible whilst they are at work so they can focus on doing their best. We offer: ? Training: on-going in-depth training with current and emerging products and technologies; ? Benefits: medical program sports benefits lunch allowance etc.; ? Compensation: competitive salary package; ? Flexible working: mobile phone laptop and possibility of working from home. Microsoft is an equal opportunity employer and supports workforce diversity. Join an international work environment that is characterized by flexibility an informal atmosphere and a fast pace where you will have the best tools and technologies at your fingertips and a unique chance for personal development. Be part of Microsoft because amazing things happen here! IT интернет связь телеком / Аналитика ; Инжиниринг ; Поддержка и обслуживание ; Сетевые технологии ; Системная интеграция ; Системное администрирование БД Москва · Полный рабочий день Для того чтобы.
1935 дней назад – на moikrug.ru
Город: Москва Сохранённая копия
Компания: Microsoft 


Premier Field Engineer — MOSS

Не указана
Высшее образование (инженерное или в области информационных технологий). Опыт работы не менее 3х лет в IT.
Глубокие знания. O WSS 3.0/MOSS 2007/SPS 2010. O ASP.NET. O IIS 6.0/7.x. O .Net Framework 3.x (C#/VB.NET).
2058 дней назад – на moikrug.ru
Город: Москва Сохранённая копия
Компания: Microsoft 

Разместить Ваше автообъявление на 20 самых популярных авто-порталах

 
Подписка
Хотите получать каждый день новые вакансии " Microsoft"? Email

Объявления





/mydebuginformation//mydebuginformation/